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Terms of Service

Effective date: April 28, 2026 · Last updated: April 28, 2026

These Terms of Service (“Terms”) govern your use of chromly.app and related software (the “Service”), provided by Chromly LLC (“Chromly,” “we,” “us”). By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Educational use only — not for medical diagnosis

Important: Chromly is an educational and illustrative tool. It is not a medical device, clinical decision-support tool, or diagnostic service. The Service is not intended to diagnose, treat, cure, or prevent any disease or condition. Any information shown by Chromly — including gene annotations, mutation data, ancestry estimates, or trait associations — is for educational purposes only and must not be used as a substitute for professional medical, genetic, or legal advice. Always consult a qualified healthcare or genetic counseling professional regarding personal genetic information.

2. License grant

Subject to your compliance with these Terms and payment of applicable fees, Chromly grants you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial educational purposes.

3. Permitted use and restrictions

You may use Chromly to view and explore your own genome data or publicly available reference data for educational purposes. You may not:

4. Your data

Chromly processes genome data entirely in your browser. Your genome files never leave your device. See our Privacy Policy for details on what we do and do not collect.

You are solely responsible for any genetic data you import into Chromly, including ensuring you have the right to use that data and that you understand the implications of viewing it.

5. Payment, fees, and refunds

Access to paid features requires purchase of a license through our payment processor, Creem.io. All fees are stated at checkout in U.S. dollars unless otherwise specified.

Refund policy: You may request a full refund within fourteen (14) days of purchase by emailing hello@chromly.app. After 14 days, all sales are final. Upon refund, your license will be deactivated.

6. Intellectual property

The Service, including all software, designs, text, graphics, and other content, is owned by Chromly LLC or its licensors and is protected by copyright, trademark, and other laws. These Terms grant you no rights to Chromly trademarks or logos. Open-source components are governed by their respective licenses.

7. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. CHROMLY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SCIENTIFICALLY OR MEDICALLY ACCURATE.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHROMLY LLC AND ITS OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE. IN NO EVENT SHALL CHROMLY’S TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100), WHICHEVER IS GREATER.

9. Indemnification

You agree to indemnify and hold harmless Chromly LLC and its affiliates from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party right.

10. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any violation of these Terms or for any other reason. You may stop using the Service at any time. Provisions that by their nature should survive termination (including Sections 6–9, 11) shall survive.

11. Governing law and disputes

These Terms are governed by the laws of the State of Wisconsin, United States, without regard to conflict-of-laws principles. Any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in Wisconsin, and you consent to the personal jurisdiction of those courts.

12. Changes to these Terms

We may update these Terms from time to time. Material changes will be posted on this page with a revised “Effective date.” Your continued use of the Service after changes constitutes acceptance of the updated Terms.

13. Contact

Chromly LLC
Wisconsin, United States
Email: hello@chromly.app

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